Frequently Asked Questions
We've compiled a list of some Frequently Asked Questions below.
Question: What is a "Management Company," what do they do, and how do I reach them?
Answer: A management company is contracted by the Board of Directors to provide such services as: Collection of assessments, supervision of contractors, obtaining bids for contracted services, providing financial statements and collection reports, as well as a general clearing house for problem solving, communications with homeowners and the Board of Directors and to serve in an advisor capacity. The management company reports directly to the Board and all decisions are made by a majority vote of the Board of Directors. The Management Company may be reached by phone from the numbers listed on the Contact Us page on this site.
Question: What is a Homeowner's Association?
Answer: It is a non-profit corporation registered with the State and managed by a duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with provisions of the legal documents: CC&R's, Bylaws, and Articles of Incorporation. The governing legal documents for the association may be viewed online within the Resource Center page of this site. The corporation is financially supported by all members of the homeowners association. Membership is both automatic and mandatory.
Question: What are the CC&R'S?
Answer: The Covenants, Conditions and Restrictions (CC&R's) are the governing legal documents that set up the guidelines for the operation of the planned community as a non-profit corporation. The CC&R's were recorded by the County recorder's office of the County in which the property is located and are included in the title to your property. Failure to abide by the CC&R's may result in a fine to a homeowner by the Association.
Question: What are the Bylaws?
Answer: The Bylaws are the guidelines for the operation of the non-profit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business.
Question: What is the Board of Directors?
Answer: The Homeowner's Association is a corporation and therefore a governing body is required to oversee its business. The Board of Directors is elected by the homeowners, or as otherwise specified in the Bylaws. The limitation and restrictions of the powers of the Board of Directors is outlined in the Association governing documents.
Question: Are there any other Rules?
Answer: Most associations have developed Rules and Regulations as provided for in the CC&R's and adopted by the Board of Directors. Rules are established to provide direction to the homeowners for common courtesies with regard to parking, vehicles, pets and pool use hours, etc. In addition, your Association will adopt Architectural Guidelines with procedures for submitting requests to make exterior changes to your home. Such changes may include patio covers, decks, landscaping, exterior color changes or extensive interior changes and additions. These rules and guidelines are set up to maintain the aesthetic value and integrity of the community on behalf of all owners, and hopefully protect the market value of your investment as well. Violations of these rules may result in action by the Board of Directors and a fine. In addition, if you proceed with an exterior improvement or change, without written approval of the Board of Directors, or Architectural Committee, as applicable, you will be required to remove or correct the alteration and/or be fined for the violation.
Question: If I am having a problem with a neighbor for a violation of the Rules and Guidelines, what can I do?
Answer: If residents cannot resolve a situation between themselves in a neighborly fashion, then turn to your Association. Should you have a situation that does not appear to be resolved through neighborly means, and you are willing to actively participate in the enforcement provided by the Rules and Guidelines, you may complete a Rules Violation form online. The Violation form may be found within the Management Office page on this site. If the situation is deemed in violation of the Rules and Guidelines, the Board of Directors will institute the enforcement policy. Your continued assistance may be required.
Question: Are Board Meetings open to all residents? If so, where and when are they held?
Answer: Not necessarily. Board meetings are held usually at the Management office. There is not accommodations and therefore a prior notice of intent and topic are needed so that you can be placed on the agenda. If you want to just observe, state that.
Question: What is my assessment?
Answer: The assessment is the periodic amount due from each homeowner to cover the operating expenses of the common area and provide for reserve funds for replacement of common facilities or capital items in future years. Your assessments are due on the first of the month. Most communities receive yearly coupon books. Some communities receive quarterly statements with water billings indicating the amount due.
Question: How is the amount of my assessment (maintenance fee) determined?
Answer:The Board of Directors approve the budget based upon specific guidelines for utilities, landscaping, administration, etc. Reserve funds are monies set aside for future expenses due to the life expectancy of certain items: roofs, replacement of street or resurfacing, siding, etc. These amounts are then divided by the number of units within the community.
Question: Will my assessment (maintenance fee) go up?
Answer:There is no concrete answer to this. The Board of Directors may approve an increased budget, increasing your assessment in order to cover increased costs of operating and maintaining the common area and sufficient reserve funds.
Question: What happens if I don't pay my assessment?
Answer:The maintenance and management services incurred by the Association are dependent upon timely receipt of the assessments due from each homeowner. Late payments will result in a late charge as assessments are due on the first of the month. In addition, the CC&R's allows the Association to charge late charges and interest and proceed with a lien on your property, or foreclosure proceeding for nonpayment of assessments.