Our Staff

Mary Miragliotta, President

Mary founded Quality Community Management, Inc. in 1999 after working in the industry for the previous 15 years. Her experience has taught her quality and customer service needs to be the keystone “Core Values” in an industry requiring top notch service.

Mary specializes in the representation of home owner and condominium associations as well as  planned unit communities. Mary offers personalized one-on-one services and prides herself and company on the “quality” services they provide.

Mary has served on the Board of Directors for the Northern Ohio Chapter of CAI and was also the New Manager Mentoring Committee Chairperson for the chapter. Mary also volunteered on the ACAM (Alliance for Community Association Managers) Board of Directors for three years. Mary is one of ten (10) managers in Ohio that holds the prestigious designation of PCAM. Mary also previously obtained the AMS and CMCA designations.

Mary resides in Willowick, a suburb of Cleveland, and she enjoys shopping, reading and volunteering at the Hospice of Western Reserve in Cleveland since 2002.



Carol Dolejs, Assistant Community Manager

Carol began working for a management company in 1982 as an administrative assistant after having her first child. Took a few leaves of absence from work as she had two other children. In 1991 she went to work for a different management company and became and assistant community manager. Eventually becoming a portfolio manager on her owner and managing ten associations on her own. In 1998, she thought that she was tired on community management, and decided to leave the field and venture to something totally but couldn’t stay away and returned in January of 2000 returned as the on-site Community manager of the Woodhawk Club Condominium I, II and HOA in Mayfield Heights, Ohio for five and half years and then moved on to the Shaker Courts Condominium in Cleveland, Ohio as their on- site Community Manager for twelve years. In June of 2017, Carol joined Quality Community Management as a part-time Assistant Community Manager.

Carol also works as a realtor when she is not at the office. She loves spending time with grandchildren. She volunteers at Playhouse Square as a Redcoat.





Gavin Goszka, Accounting Administrator

Gavin holds both a B.S. in Geology as well as a B.S. in Computer Forensics and has owned and operated his own retail business for the past eleven years. He served as project manager during the renovation of a historic county hospital-turned-residence, and has enjoyed performing at Cedar Point's annual HalloWeekends event with his band Midnight Syndicate. His interests include Victorian architecture and interior design as well as anime.





Lina Alt, Community Association Specialist

Lina began working for Quality Community Management in April 2017. Prior to joining the team at QCM she worked in aviation as an owner services representative. In the past 4 years, shehas learned so much about community management and went on the take the M100- The Essentials of Community Association Management class through the Community Association Institute where she completed the class and received her certificate. She enjoys working with unit owners, Board Members, Management, and her coworkers. She strives to always be efficient, provide the best quality service, and continue learning the business to eventually have the opportunity to become a part of the management team.


Bridgette Turpin, Community Association Specialist

Bridgette began working for Quality Community Management in March of 2021, following a 7-year tenure with the esteemed Cleveland Clinic Foundation. Her past experience includes Business Management and Customer Service, and she prides herself on continual growth as a hands-on diverse professional.